Support
For More Information
Purfresh Help Desk (24x7)

Phone
+1-650-319-1160, OPT 2

Toll Free Phone
+1-877-668-0303, OPT 2

Email
pftinstallation@purfresh.com
Support
Ordering a Purfresh Atmosphere Shipment is Easy, and Following the Five Simple Steps Below Will Ensure the Booking Goes Smoothly.
  1. Ask for “Purfresh” at the time of booking.
  2. Request that your ocean carrier pre-assigns a “Carrier Transicold RA” empty reefer to your booking. Note: Approved reefers include CarrierThinLINE, ThinLINE DT, EliteLINE and PrimeLINE. If a gen set is required, Purfresh recommends a chassis/under-slung gen set be used.
  3. Request for your ocean carrier to submit a Purfresh installation request by completing the online booking form, www.purfresh.com/transport-booking. Or, complete the online booking form yourself.
  4. Temperature and vent settings are the responsibility of the shipper to arrange directly with the ocean carrier. If no vent setting is specified, Purfresh recommends vent opening to be set at 25 CMH (15 CFM or 8%) for most commodities.
  5. Notify the trucker that the container requires Purfresh. The Purfresh installation must be completed prior to cargo stuffing by a certified installation agent. Installations are performed during normal business hours at the installer’s location. For installations within 24 hours notice or after normal business hours, please call or email the Purfresh help desk.
Available Purfresh Installation Agents at Major Ports
COUNTRY PORT AGENT PHONE NUMBER
Argentina Buenos Aires Noske Kaeser +541143121782
Australia Melbourne CRM Refrigeration +614419444 552
Brazil Santos
Pechem, Salvador
Reefercon
Pothimar
+551321385106
+557132461888
Canada Vancouver HiWay Refrigeration +16049440119
Chile Valparaiso, San Antonio, Coronel, Lirquen, San Vincente SiTrans +5625402213
China Tianjian TYR +8653286900293
Colombia Santa Marta
Santa Marta
Cartegena, Turbo, Buenaventura
Olinsa
SMITCO
Olinsa
+574824 5501
+5754328100
+574824 5501
Costa Rica Limon/Moin, Caldera C-R Containers +50622916278
Ecuador Guayaquil Tasesa +59342489134
Guatemala Perto Quetzal
Santo Tomas
Sinducsa
Container Services Solent Limited
+50224740506
+44-23-80332266
Hong Kong Hong Kong Ming Fung Reefer +85224182882
Ivory Coast Abidjan SIFEM +22520333435
Kenya Mombasa Gateway Marine +254733602103
Mexico Altamira
Altamira
Ensenada
Manzanillo
Manzanillo
Veracruz
Container Care
TMM
TMM
Container Care
TMM
Container Care
+528332601060
+528333046112
+526461758585
+523143327348
+523143366666
+522299897040
New Zealand Auckland, Taraunga, Napier, Nelson, Bluff, Dunedin Specialized Reefer Services +6499196505
Panama Balboa, Cristobal Chapi-Aire +5102332222
Peru Callao, Paita Neptunia +5116142800
Philippines Davao
Manila
IRS Eastern
IRS Eastern
+63822341531
+6322878430
Singapore Singapore Eastern 1961 +6564521950
South Africa Capetown, Durban, Port Elizabeth United Container Depot +27215118362
Thailand Laem Chabang Thai Reefer +6634466044
Togo Lome SIFEM +22520333435
Uruguay Montevideo Montecon +59829083999
USA Bayone
Honolulu
Jacksonville
Los Angeles/LB
Los Angeles/LB
Los Angeles/LB
Los Angeles/LB
Norfolk
Newark
Oakland
Oakland
Philadelphia
Savannah
Seattle
Tacoma
Wilmington
Global Terminal
Container Storage of Hawaii
Coastal Great Southern
RCS
IRS
Con Global
Three Harbors
Express Container Services
Ironbound
Con Global
Three Rivers
Grenwich Terminal
ACS Lanport
Con Global
Tacoma Seattle Trailer Repair
Tri-State Refrigeration
+12017064022
+18088415555
+19047144310
+13105228805
+13108353900
+13102213008
+15622545194
+17573930051
+19734650964
+15103500795
+15104362804
+12155512675
+19126293802
+12066248180
+12539228217
+ 1484647791
Vietnam Haiphong, HCMC Pacific Marine +8488236236